Qualification Summary: Customer Service Administrator - Over ten years working experience and the ability to work with less or no supervision, control challenges, handle communication with client efficiently. Attention to details, Proactive and resourcefu

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CURRICULUM VITAE

 

 

 

 

Francisca Nkeiruka Opara

 

 

Qualification Summary:Over ten years working experience and the ability to work with less or no supervision, control challenges, handle communication with client efficiently. Attention to details, Proactive and resourceful in solving problems with a positive outcome. Well organized, skillful and tactful in maintaining customer relationship while upholding the goals of the Organization

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Work Experience:

Cappa & D’Alberto Plc.   November 2011-Present

Top Construction & Engineering Company in Nigeria.

Secretary

 

  • Provide general administrative support.
  • Keeps filing record system.
  • Perform data entry.
  • Updating of weekly report on tools.
  • Quick response to correspondence accordingly.
  • Prepare letters / memos.

 

 

AA Rescue Ltd. July 2007- November 2011

Lead Organization in Driving school, Haulage, Outsourcing drivers & Rescue emergencies services.

Customer-care/Administrative Personnel

 

  • Handled Customers inquiries, complaints and payments.
  • Managed incoming calls.
  • Provided solutions timely and follow up for result.
  • Sustained customer relationship by communicating effectively.
  • Managed and created an easy documents keeping of customers information.
  • Prepared documents& Update records.
  • Marketing of company services and generated sales.
  • Prepared weekly report.
  • Performed administrative support.

 

 

 

 

 

 

Medicomat Health Care. January 2006 – June 2007

Health care service.

Personal Assistant

 

  • Answering ofcalls.
  • Prepared correspondence and Presentations.
  • Planned / organised meetings.
  • Managed filing and office records.
  • Distributed products to location required.
  • Prepared reports on sales and products.

 

 

Computer Proficiency: Microsoft Programs (Diploma)

 

 

Education:

  • National Open University

B.Sc: Criminology & Security studies                                                              2013-2017

 

  • OlabisiOnanbanjo University                         

(Diploma-Crime & Investigation Detection)                                                    2008-2011

                 

  • King Ado High School

(Secondary School Certificate)                                                                                    1998-2004

                                         

  • Saint Matthias Girls Primary School

(Primary School Certificate)   

Interests:                   

  • Singing, Dancing, Socializing,Baking & Cooking.

                                                           

 

 

Reference:                 

Michael Uzoho

Cappa&D’Alberto Plc.

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

                                               

OlakokunKehinde

Police Special Fraud Unit.

                       

                                                                                                           

                                                           

                                               

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